At drivo, protecting your personal data is a top priority.

We only collect and process personal data when it is necessary for the app to function properly, to improve our services, and to ensure secure use — always in full compliance with the GDPR and applicable data protection laws.

Why do we collect data?

We process your data exclusively for the following purposes:

To allow you to register and log in

To technically provide the drivo app and its features

To reliably record and analyze your trips

To process feedback, service requests, and support inquiries

To continuously improve and develop drivo

To prevent malfunctions and misuse

In short: we use your data to ensure drivo works reliably and keeps getting better.

What data do we process?

During registration and app use:

First and last name

Email address

Password (stored in encrypted form)

During app usage (for trip recording):

Location data (only during active trip recording)

System time

Motion data (e.g., accelerometer, gyroscope)

Activity data (for automatic trip detection)

Bluetooth connection data (when using the drivoTag)

This data helps us accurately record your distance and route, automatically detect when a trip starts and ends, and analyze driving behavior.

Important:

Your location is not tracked secretly and is not used outside an active trip recording.

Who can access your data?

Your trip data can only be accessed by:

You

drivo

Authorized partner companies (only if required for the respective program)

We never share personal data with unauthorized third parties.

External service providers

To provide the app, we work with selected service providers that comply with data protection regulations, such as:

Amazon AWS (Germany) – hosting of the platform

HERE – map and location data services

Smartcar – vehicle data API provider (if used)

All service providers are contractually obligated to comply with data protection requirements.